Tiler website: quote requests, ready in 10 minutes

Three details set the price

Between a 60×60 tile laid straight on a level slab and a diagonal mosaic on a substrate that needs work, the fixing time varies by a factor of three. Without those details, a price over the phone is a guess.

The online enquiry collects the area, the tile format, the existing substrate, whether there are cuts, and whether the materials have already been bought. You price it right, and you don't waste a visit discovering a floor that needs levelling.

• Area, format and substrate asked for every time
• Photos of the existing floor attached to the enquiry
• A price per square metre shown by type of fixing

No dead days between jobs

Tiling sits between the other trades: the plumber runs late, and your Monday goes up in smoke. A dead day is a day you never get back.

Your calendar shows the gaps and can open them up for one-day jobs — regrouting, replacements, a small room. Enquiries arrive online, floor area and photos included, while you are cutting, and you book in whatever fits.

Deposit before the order goes in

Tiling means big purchases that can't be sent back. The deposit asked for when the quote is signed covers the order — you are no longer funding the materials of a customer who is still hesitating.

The quote sets out the area, the format, the wastage allowed for, any levelling and the fixing. It is signed online, and the balance is taken by payment link at handover, with no cheque to wait for.

• A 30% deposit before the materials are ordered
• An itemised quote, signed online
• Balance taken by payment link at handover

Your work in photos and reviews

Tiling is chosen by eye: alignment, clean cuts, the setting out. A gallery of your work sorted by room and by format convinces people faster than a cheaper quote.

The review request goes out two hours after the appointment, for example after the end-of-job visit. For a tiler, a review that mentions a tidy site and dates being kept is worth three adverts: it speaks to exactly what the customer is afraid of.