You get paid on your website, and you know what it costs you.
No card machine to rent, no separate subscription, no fees in quiet months. This page sets out what you can take payment for, when, and exactly what it costs you.
4-minute read3% per payment, no fixed feesPayment account: bank details and a photo ID
In short
A deposit, full payment or a payment link: your clients pay by card, the money goes into your account, and every payment is linked to the client and the service. One rate: 3% of what you take online, whatever your plan.
The figures
1.5% + €0.25
per standard EEA card payment on Stripe's Irish price list, the provider that handles the payments taken through Traxo; no setup or monthly fee.
per online payment at SumUp Ireland, on pay-as-you-go and on Payments Plus at €19 a month alike: the subscription lowers the rate at the counter, not online.
3% of the amount you take online, on all three plans. No extra subscription, no card machine to rent, no set-up fee. A month with no online payments costs you nothing.
The fee is shown on every transaction, to the cent, in your summary. Your clients pay nothing extra: the price they see is the price they pay.
“My card machine does the job.” At the counter it does, and Traxo doesn't try to replace it. What a card machine can't do is take the money when the client books, day or night, before she has set foot in the salon. She pays either the full price or a deposit, as you decide for each service. Take a €60 colour: paid in full at booking, the 3% comes to €1.80 and there is nothing left to take on the day. With a 25% deposit instead, €15 is paid online, and 3% of that is €0.45; the €45 balance, taken on your own machine on the day, doesn't go through Traxo and carries no Traxo fee. Payment processors used on their own publish a lower percentage, as the figures below show, some with a fixed fee on top; before you compare rates, compare what each one covers. Here the 3% comes with the booking page, your payment rule and a receipt filed under the client's name, with no separate subscription for payments.
Nothing to pay in months with no online payments
Fees shown for every single transaction
No surcharge for your clients
“If a new client accidentally double books, Fresha charges a 20% fee on the initial total, not the actual service provided. When you contact support to correct the client's mistake, they refuse to refund the difference.”
Service by service: a deposit at booking, the full amount in advance, or nothing at all if you'd rather be paid on the day. An emergency call-out and a kitchen fitting don't need the same rule.
Your cancellation terms are written down and accepted at the moment of payment — that's what makes a refund easy to handle when it's fair, and a dispute rare when it isn't.
Full price or deposit? Payment in full settles the visit in one go, with nothing to collect at the counter; a deposit suits long or expensive services, where the client would rather pay the rest on the day. If you choose a deposit, how big should it be? There's no official figure to follow: the CCPC's page on deposits names no amount for a service, so it's yours to choose and to write into your terms. The range Irish salons commonly ask for is in the figures below. A simple rule is to size it on what an empty slot would cost you: a fixed €10 on a 30-minute trim, a share of the price on a three-hour colour or a full day's job. A deposit set too high can put off a first booking; one set too low won't stop the no-show it was meant to stop.
Common mistake
Asking for nothing at booking on long appointments. When nobody turns up for a two-hour slot, that's half a day lost that you'll never get back.
03
A payment link, even without a booking
Extra work agreed on the spot, a part replaced, a quote accepted over the phone: you create a link in ten seconds and send it to your client. They pay by card on their phone, receipt included.
If it isn't paid, the reminder goes out on its own. No more choosing between chasing three times and letting it go.
Payment link — sent to the client4 min ago
Hello Mrs Reynolds, here's the link to pay the balance for this morning's job: traxo.fr/p/8kd2
Amount€140
Traxo fee · 3%€4.20 · you receive €135.80
04
Payments are handled by Stripe
We never touch your money: payments go through Stripe, a specialist online payment provider. Bank-grade security, compliance and fraud prevention are its job.
The account is set up with you at the start, transfers to your bank go out automatically, and refunds and disputes are dealt with from Traxo, without switching tools.
05
Your payments, ready for your accountant
Every payment is linked to a client and a service, with its invoice or receipt produced automatically. VAT is shown separately if you're VAT-registered, and invoice numbers always follow on.
At the end of the month, an export goes to your accountant. It's often the easiest hour you'll ever save: no more piles of envelopes to sort at the end of the quarter.
Payments received — Septemberready to send to your accountant
€4,180
taken online
€125
Traxo fees (3%)
31
invoices produced
What Traxo doesn't do
Traxo doesn't rent card machines, doesn't run a till and doesn't do your bookkeeping: it takes payments online and prepares the export for your accountant. For payments at the counter, keep your card machine.
Frequently asked questions
On the amount actually taken online, deposits and balances alike. Anything you take in cash, by cheque or on your own card machine doesn't go through us and costs nothing.
No, not for payments: no card machine to rent, no set-up fee, no monthly minimum. A month with no online payments is a month with zero fees.
Transfers to your bank account go out automatically, a few working days after the payment. You can see at any time what's on its way and what has arrived.
It takes one click from the payment's page, in full or in part. The client is told automatically and the entry shows up in your summary.
Yes. Your status is set at the start: invoices carry the right legal wording, with or without VAT, and change automatically if your situation changes.
Whether they paid the full price or a deposit, it depends on the terms they accepted. The CCPC's guidance to consumers is that a business generally doesn't have to refund a deposit when the client simply changes their mind, unless its terms allow it. So write the rule you want, for example a full refund up to 48 hours before the appointment: Traxo shows it to the client before they pay, and applies it.
Your bank details and a photo ID: that is all the payment account asks for.